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Frequently Asked Questions


  1. How is my order packaged?
  2. What payment methods does Pleasure Me Please accept?
  3. Is your site secure, how do I know it is?
  4. How do I cancel an order?
  5. What is Discreet Billing and what appears on my credit card statement?
  6. What is Pleasure Me Please return policy?
  7. What if I need help in choosing the right product?
  8. I am having trouble adding items to my shopping cart, what do I do?
  9. Is your site 2257 Compliant?
  10. Do I need to be over 18 to shop at Pleasure Me Please?

  1. How is my order packaged?

     

    We guarantee discreet Shipping on every order.  Your order will arrive in a plain box with a return address that has nothing to do with adult sex toys or to the nature of your sex toy purchase.  Not even your Postal or UPS carrier will know.



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  2. What payment methods does Pleasure Me Please accept?

    At Pleasure Me Please we accept credit cards for Visa, Mastercard, Discover Card, American Express and we also accept PayPal accounts.

     



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  3. Is your site secure, how do I know it is?
    At Pleasure Me Please shopping is both fun and safe. Our site is Level 1 PCI DSS compliance (Payment Card Industry Data Security Standard). We do not store customerís credit card information on our server and are tested by an independent third party to verify security.

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  4. How do I cancel an order?
    If you would like to cancel your order, same day order cancellation is available if you simply e-mail us your request to cancel your order before 3pm the same day.

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  5. What is Discreet Billing and what appears on my credit card statement?

     

    The only name that will appear on your credit card is “CONVERG” The name Pleasure Me Please will never appear on your credit card statements! At Pleasure Me Please we automatically offer Discreet Billing on every purchase so the customer's name will not show up on any credit card statement.



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  6. What is Pleasure Me Please return policy?

    Pleasure Me Please offers our customers their choice of a FULL refund or replacement for any product that arrives defective or damaged. For legal, sanitary and hygienic reasons we accept returns of defective items and incorrect items shipped only.
    We NEVER restock an unopened item for resale so our customers have the peace of mind that any adult sex toy you have received from us will never be sold to another customer. Due to this, all sales are final.  Simply request a RETURN AUTHORIZATION from us by writing www.PleasureMePlease.com within 5 days of receiving your order to let us know that you received a product that was defective. 

    The original packaging is essential. There will be no refund/exchange without the item's individual package. Please return the item via UPS or USPS in its original packaging within 30 days to:

    Convergence Inc.
    PMB# 407
    126 SW 148th St #C100
    Burien, WA 98166

    In your return package please include:

        - The packing slip or copy
        - A detailed note telling us what the problem was (ie. defective or the wrong item)
        - A note stating whether you would like a refund or an exchange for another item.
        - Confirm the item is defective or a mistake

    ** If you do not follow all of the instructions on this page you may not be refunded at all or may incur a 25% restocking fee.

    Please allow up to 3 weeks to receive your replacement or refund.



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  7. What if I need help in choosing the right product?

    With thousands of sex toys to choose from we often recommend viewing our Best Selling Items in any category you are interested in. We also offer you special buys and what’s new in many categories.  You can also narrow your product search by selecting a manufacture or color, etc.  You can also always contact our helpful staff with any questions at PleasureMePlease.com.



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  8. I am having trouble adding items to my shopping cart, what do I do?

    If you are experiencing any technical difficulties while using our site please e-mail us at www.PleasureMePlease.com.  We not only appreciate your letting us know if something on our site needs to be fixed but will make sure we take 10% off ALL items in your next order with us to thank you for your input!



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  9. Is your site 2257 Compliant?

    Pleasure Me Please does not produce or manufacture any content and therefore are not responsible for 2257 compliance of any materials on the site.  Nevertheless, we only deal with respected manufacturers and producers who are 100% 2257 compliant with content that appears or is sold on web network, therefore all of the manufacturers or studios that have created content that we sell or advertise represent that all models appearing in their productions are over 18 and that they maintain all appropriate 2257 disclaimers or the equivalent.



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  10. Do I need to be over 18 to shop at Pleasure Me Please?

    Yes. www.PleasureMePlease.com is a website intended for an adult audience. If you are under 18 years of age (21 in some states) we ask that you leave our site until you are of age.

     



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