Shipping & Returns for PleasureMePlease

We ship to the USA and US military bases (APO/FPO). We do not ship internationally. Orders normally ship same day. Please note that 2-day orders get priority and if the items are in stock, these orders will always ship the same day. Cut-off time for placing an order to be processed the same day is 2 pm EST. ** Please note: Processing time and shipping time excludes weekends and statutory holidays when our warehouse and the mail carriers are closed.

We ship using any of the following: a USPS bubble mailer envelope, a USPS shipping box, a UPS shipping box or a plain brown box. The shipping label has no reference to the contents, it is discreet for your privacy. Only a return address and the shipping address is on the shipping label, there is no company name listed. The packing list is located inside the box with a list of the products that are in the order. Our shipping method is very discreet, not even the delivery person will know what is inside the box.

We ship with USPS Priority Mail or USPS First Class Mail. The shipping options you may chose from are as follows, these time estimates include both processing and shipping time: USA & Canada - USPS First Class Mail will take 4-6 business days. USA & Canada - USPS Priority Shipping available at additional charge and will take 3-5 days. If you request that your package be left on a doorstep, due to the high potential for theft, we cannot be responsible for these packages that have not been received. Please note that only standard regular shipping is available for Puerto Rico, Guam, the Virgin Islands, Hawaii, Alaska and Military addresses.

We cannot be responsible for delayed deliveries due to adverse weather conditions. ** Please note: Processing time and shipping time excludes weekends and statutory holidays when our warehouse and the mail carriers are closed. Also shipping UPS second day air, your order must be processed on Wednesday so it can be delivered by Friday of the same week.